Frequently Asked Questions

About B2Pay

1. What is B2Pay?

2. What are the benefits of using B2Pay?

1. How can my customer make a payment?

2. Which card type is currently supported?

1. What is the B2Pay Merchant Directory?

2. How can I initiate a B2Pay payment at the B2Pay Merchant Directory?

1. What is Visa Commercial Directory?

2. How can I initiate a B2Pay payment at the Visa Commercial Directory?

1. How can I initiate a payment at the Merchant website, supporting the B2Pay service?

1. What is the B2Pay Direct Billing Link?

2. How can I initiate a B2Pay payment with the B2Pay Billing Direct Link?

1. What is PayBooth?
   
   
2. How can I initiate a B2Pay payment at PayBooth?

1. What is Verified by Visa?

2. How to apply for Verified by Visa?

3. Are the sensitive information protected by B2Pay?

Answers:

B2Pay payment service is an online payment service platform developed to facilitate invoice payments between businesses. The main objective of the B2Pay payment service is to streamline the business payment process, eliminating the unnecessary paperwork, manual procedures, and bank visits in the daily operation of small to large businesses.

2. What are the benefits of using B2Pay?

B2Pay payment service provides a comprehensive, secure, reliable and convenient payment solution for your businesses:

• Speed up payment collection

• Improve sales

• Provide convenient payment choices

• Enhance cash flow and fund float with faster settlement turnover

• Reduce costs, overheads on manual payment processing

• Increase order processing efficiency and customer satisfaction

• Enhance competitiveness and company image

  
  

You can make a payment through 5 different channels:

• B2Pay Merchant Directory: Simply search for the merchant and make the payment

• Visa Commercial Directory: Search and Click on the B2Pay Payment Icon to initiate the payment

• B2Pay Merchant Website: Click on the B2Pay Payment Icon to initiate the payment

• PayBooth at B2Pay website: Get ready with the B2Pay Merchant ID, and use the PayBooth function to make the payment

• B2Pay Direct Billing Link: Visit the B2Pay Direct Billing Link (URL) provided by your merchant, and make the payment in real-time

2. Which card type is currently supported?

Currently all Visa credit cards are supported at the B2Pay payment service.

 

The merchant directory below lists all the merchants currently accepting B2Pay Visa payment service. The directory is continually updated and may not include the most current participating merchants. If your merchant is not listed, please contact them directly.

2. How can I initiate a B2Pay payment at the B2Pay Merchant Directory?

To initiate a B2Pay payment at the B2Pay Merchant Directory is simple:

Use the search tools to locate the Merchant you wish to make the bill payment to.

Step 1: At the Merchant Directory of the B2Pay website, click the B2Pay Payment Icon next to the Merchant you wish to pay to.
Step 2: B2Pay Landing Page is displayed. Click Pay Now to proceed payment to the specific merchant displayed.
Step 3: Enters payment details; include amount and credit card info.
Step 4: Confirms the payment details.
Step 5: The payment transaction is pass to bank for authorization.
Step 6: Verified by Visa checking if required.
Step 7: The payment acknowledgement screen is displayed, and cardholder may print out this acknowledgement for further

Click here for a service demonstration.

The Visa Commercial Directory includes the list of merchants that are currently accepting Visa card for payments from various channels including terminal, online, MOTO etc.

2. How can I initiate a B2Pay payment at the Visa Commercial Directory?

To initiate a B2Pay payment at the Visa Commercial Directory is simple:

Step 1: At the Visa Commercial Directory, use the search tool to look for the Merchant you wish to pay to, and click the B2Pay Payment.
Step 2: B2Pay Landing Page is displayed. Click Pay Now to proceed payment to the specific merchant displayed.
Step 3: Enters payment details; include amount and other payment related info.
Step 4: Confirms the payment details.
Step 5: The payment transaction is pass to bank for authorization.
Step 6: Verified by Visa checking if required.
Step 7: The payment acknowledgement screen is displayed, and cardholder may print out this acknowledgement for further reference

Click here for a service demonstration.

1. How can I initiate a payment at the Merchant website, supporting the B2Pay service?

For all merchants supporting the B2Payment service, at their websites, you will find a B2Pay Payment Icon located on their website.

To initiate a payment, simply click on this icon, and you will be redirected to the B2Pay Merchant Landing page, to make the payment. It is convenient and secure.

Click here for a service demonstration.

1. What is the B2Pay Direct Billing link?

The B2Pay Direct Billing Link is a hyperlink generated by the merchant using the B2Pay Merchant Administration Interface, pass to the cardholder via email for making payments.

3. How can I initiate a B2Pay payment with the B2Pay Direct Billing Link?

When you received a B2Pay Direct Billing Link via email from your merchant. Simply click on it, and it will redirect you to the B2Pay Landing to proceed with the payment.

Note: the Merchant ID, Merchant Name, Currency and Amount will be pre-fill by the merchant and are not editable. If you notice the provided payment information is incorrect, please do not proceed with the payment, and contact your merchant for details.

Click here for a service demonstration.

1. What is PayBooth?

PayBooth is an Online Payment Collection Center tailored to the business needs of a B2Pay merchant. It is very simple and convenient for customers to make payment using this special feature, to a merchant by using credit card.

2. How can I initiate a B2Pay payment at PayBooth?

To use the PayBooth function, you must be aware of the B2Pay Merchant ID of the merchant you are making the payment to.

Once the Merchant ID is ready, you can simply click on the PayBooth – Pay Now button located at the B2Pay homepage to initiate the payment. Email notification will be sent to inform the transactional status once the payment transaction is completed.

If you do not know the B2Pay Merchant ID of your merchant, simply visit our Merchant Directory to search for the specific ID.

Click here for a service demonstration.

 

1. What is Verified by Visa?

Verified by Visa is a personal password security service that helps protect Visa Card from unauthorized online use, giving you extra protection online. When you shop at participating online stores, simply enter your password for authentication and Verified by Visa will ensure only you can use your Visa Card to make purchases over the Internet. To learn more, please visit: http://www.visa-asia.com/ap/hk/zh_HK/cardholders/security/vbv.shtml

1. How to apply for Verified by Visa?

Just visit the following Visa Card Issuing bank website, and register. It's easy, simple and fast.

- Bank of China
- DBS Bank (Hong Kong) Limited
- Hang Seng Bank
- HSBC
- Standard Chartered

To learn more, please visit: http://www.visa-asia.com/ap/hk/en_US/cardholders/security/activate.jsp

Are the sensitive information protected by B2Pay?

All sensitive information in our database is encrypted and protected behind a firewall system. Besides, at the browser level, 128 bit SSL is used.

 

If you have any questions or problems concerning the B2Pay service, please feel free to contact:

Customer Support Email: service@b2pay.com

If you or your business is interested to become a B2Pay merchant and start accepting business payments online, it’s easy; please contact our Sales for the application details.

B2Pay Merchant Hotline: (852) 31731938

B2Pay Merchant Email: sales@b2pay.com

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